Disconnect the camera from the computer and check if the installation has finished.When installation is finished and a message is displayed, click OK to exit.When the download is finished, installation follows.To continue and install the application to the camera, click Next. When the payment is completed, a payment completion screen will be displayed.Payment will be made through the Wallet connected to your Sony Entertainment Network account. Check the purchased amount and click I Agree.

When selecting to download the free application, downloading starts.

When selecting to download the paid application, proceed to purchase.

If the message ' To use this application, a camera firmware update is necessary.' is displayed, then download and install the firmware update.ĭownloads are posted on your model support page.

A camera firmware update may be required for some applications.

If the message ' The connected camera does not comply with this application.' is displayed, you cannot download the application because the camera you have connected is not compatible with the application.

The available applications will vary depending on the camera you are using.

If Mass Storage or MTP is displayed on the monitor, the camera is connected correctly.

Select MENU → (Setup) → USB Connection.

Select the application in the PlayMemories Camera Apps website.

Proceed according to the type of the selected app.

The procedures for free and paid apps differ.

When buying an app, the payment will be made through the Wallet connected to your Sony Entertainment Network™ account.

Before starting the installation process, temporarily disable any antivirus and anti-spyware software that may be running.

During installation, be sure that you are logged in as the Administrator or as a user with Administrative rights.

The software may not install or operate if the recommended operating systems or browsers aren't installed.

PlayMemories™ Camera apps can be downloaded and installed using the recommended operating systems and browsers.

Some applications may not be available depending on your country/region and the camera.

Check Applicable Products and Categories for details.

Capture video from a webcam, network IP camera or video input device (e.g.IMPORTANT: This article applies only to specific products and/or operating systems.

Record videos as avi, wmv, flv, mpg, mp4, mov and more video formats.

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